Support
We're here to help.
Question about your account, a billing issue, or an alert that did not fire the way you expected? Send us a note and a real person will get back to you.
Before you write
Not getting alerts?
Check that your alert is set to Watching (not paused) on your dashboard, and that Telegram is connected. Email alerts can land in spam the first time, so mark them "not spam" to keep them coming.
Want to change or cancel Pro?
Manage your plan any time from Billing in the app. Cancelling stops future charges and keeps Pro active until the end of your period.
Found a bug or have an idea?
We'd love to hear it. Email us the details and, if you can, a screenshot; it genuinely helps us make SeatSnag better.
SeatSnag is operated by Ezag Digital Solutions and is not affiliated with Cineplex Entertainment LP.